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About us

 

Pen y Bryn Trading is a family run business based in North Wales UK.

We have over 10 years experience in the stove industry and have extensive knowledge of our product ranges.

Here at Pen y Bryn Trading we pride ourselves in offering an excellent customer orientated service offering advice on both wood burning and multi fuel stoves, and our range of picnic benches which we manufacture ourselves on site ensuring the highest possible standards of quality and piece of mind for our customers.

Our showroom is based at our family farm in a purpose built stable conversion enabling us to display our products to those customers who wish to touch and feel the product in a traditional way before committing to a purchase.

We also understand that technology allows us to bring our products to consumers throughout the UK and strive to offer our products at a competitive rate available for shipping to their door.

We are a HETAS registered company and offer a local survey and fitting service.

 

 

What is HETAS?

HETAS is the official body recognised by the government to approve solid fuel domestic heating appliances, fuels and services.

 

HETAS Ltd. In conjunction with the solid fuel association has introduced a registration scheme for engineers and companies working in the domestic solid fuel market.

The objective for that scheme is to ensure that any consumer wishing to have a new appliance can contact a contractor who employs competent engineers.

 

Why would I use a HETAS registered engineer?

Most installations of solid fuel and wood biomass appliances and systems are subject to the requirements of Building Regulations and are notifiable to the Local Authority in your area by law. HETAS registered installers can self-certificate their work thus avoiding the need for costly and time consuming Building Notice applications to the local Building Control Department.

HETAS Registered Businesses leave the customer with a Compliance Certificate and send a copy to HETAS for onward notification to the Local Authority. This is a simple and effective process costing a few pounds whereas the local authority Building Notice can cost hundreds of pounds in some cases.

The Certificates issued by HETAS and the notifications to Local Authority are important records demonstrating that work was done legally, by registered competent businesses and individuals and records that the registered business carried out the work in accordance with Building Regulations. When people sell their houses – the information about work carried out under the Building Regulations in England & Wales is used by Solicitors on their inquiry forms and failure to demonstrate compliant work where applicable, can adversely affect the sale of properties. The information gathered in this way may be used in any future home information pack (HIP) requirement; and Local Authorities are already required by law to hold such information

 

If you would like further information regarding our survey and fitting services please contact us on: 01745 822344.

 

Further information regarding HETAS and a full list of companies employing HETAS registered engineers can be found at the HETAS website: www.hetas.co.uk  

What our customers think about us.

We sell our products throughout the UK to a wide range of customers for both residential and professional purpose, here are just some of the many letters we have recived recently following their purchase from us.


"Good morning team,
I would just like to say a personal thank you to you all for the recently purchased picnic benches. They are a fantastic design, of a really good quality and the service you provided is second to none.
Once again thanks to all."

"Just to let you know the picnic bench arrived safe and sound yesterday as promised.
I am really impressed with the quality, the assembly instructions were easy to follow (even I could do it), and I think it will last many years in our garden.
Thanks for all your help, you are certainly customer focused, which is a real change these days.
I would certainly have no doubts recommending you and your products to any of my friends."

 "PERFECT!! Fantastic table, easy assembly, quick delivery, great communication A*"

"fantastic bench, very pleased with it, fast delivery. thank you."

"Fantastic! Great service, great quality great value. Have no doubts buy here. 5*"

"swift delivery, heavy quality timber - excellent!"

"great solid picnic bench, many thanks"

"Good solid table, just as expected"

"Excellent product, communication and customer care. Good value for money A+"

"excellent table very good value great business a must buy brilliant"

"great communication solid lovely bench"

"Excellent table, v sturdy, best value I found on the internet. v good courier"

"best table u will ever see"

"fantastic stove and great customer service. thank you"

"carslberg don't do picnic benches,but if they did......."

"very happy with stove, great service."

 

 

"Fantastic communication, delivery and service. Many thanks A+"

 

 

"very good quality, helpful and quick delivery highly recommended thank you"

 

 

"A wonderful item delivered very quickly. Service excellent."

 

 

"Brilliant, could not recommend enough"

 

 

"Great stuff 48 hours from order and into the garden!"

 

 

"top product top company top delivery-- highly recommended nice people"

 

 

"good quality product, excellent customer service and speedy delivery"

 

 

"Fantastic! Great service, great quality great value. Have no doubts buy here. 5*"

 

 

"Super efficient super helpful. 100% deserved. Thanks"

 

 

"Great product - fast friendly service."

 

 

"Delivered on time, exactly the same as in the picture, really pleased with it"

 

 

"Excellent product, communication and customer care. Good value for money A+"

 

 

"Good quality item, excellent packaging and delivery. Thanks"

 

 

"very nice stove. nice people to deal with. Thanks"

 

 

"fantastic... highly recomended... cheers guys"

 

 

"Lovely stove, great comms, Fast Delivery A++"

 

 

"Great stove. Fitted and works very well"

 

 

"great stove, superfast delivery,great company,very friendly+helpful-thanks guys"

 

 

"fantastic service. Exelent range of stoves. holiday cottages are great thanks. +"

 

"Genuine Guys, very helpful, a pleasurable experience THE BEST I FOUND FOR FIRES"

 

 
 
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Pen y Bryn Fram & Holiday cottages. Tel: 01745 822344, Fax: 01745 826583, e-mail: penybrynwood@aol.com